Organisational Change Management – the key to Dynamics 365 project success!

Date: Wednesday, October 31, 2018 | From: 11:00:00 to 12:00:00 | Room: YANGTZE1+2

These days, Dynamics 365 projects are nothing less than change projects! With a need for a vision, business goals, good internal communication and leadership involvement. Unfortunately, most Dynamics partners and their customers still consider their projects as technical projects. With a strong focus on functions and features. With engagement on the operational and tactical levels only. And with loads of customizations. Today's truth is that most customers are unexperienced in ERP/CRM implementations. And they hate change. This often leads to big disappointment and a huge waste of time, money and energy. Good Organizational Change Management (OCM) is crucial for project success - especially when you’re delivering Dynamics 365! Ideally, this process starts at the strategic level of your customer’s organization. This session is all about implementing this organizational change approach in your projects. After this session you’ll walk away with a Big Smile on your face. Plus a good understanding of how you can use OCM to create (more) Project Success. See you in this session.


Guus Krabbenborg

Owner - Dynamics and More

Bio: Guus Krabbenborg is a highly-experienced business trainer and consultant with a well-earned reputation in the international Microsoft Dynamics arena. He has managed and owned several different software companies and was Sales Director for Navision Software in The Netherlands. Today, Guus is co-founder and co-owner of QBS Group, the successful Value Add SMB Distributor for Dynamics partners in the EMEA region. Over the last 15 years Guus has delivered inspiring business training to hundreds of Dynamics partners all over the world. During the last years with a particular attention to business transformation and digital transformation. Recently, Guus started a fresh new company called Dynamics and More. This company will support Microsoft Dynamics partners with high impact services in the domains of Strategy, Digital Transformation, Marketing, Sales and Project Success. Check Finally, Guus is a frequent speaker at national and international Microsoft events like WPC/Inspire, eXtreme365 and DIRECTIONS. In The Hague he will celebrate his 5th anniversary as a presenter at DIRECTIONS EMEA. His approach is perceived by partners as inspiring, creative and provocative – but always entertaining.