Field Service – Dynamics 365 Field Service and example of use cases

Date: Wednesday, October 31, 2018 | From: 11:00:00 to 12:00:00 | Room: S-AMERICA

Learn how our customers are using Microsoft Dynamics 365 for Field Service to deliver predictive and proactive service to improve customer satisfaction.

Speakers:

Ditte Anna van Rooijen

Partner Technical Architect - Microsoft

Bio: Partner Technical Architect, Dynamics 365, Microsoft Western Europe Ditte works as a Dynamics 365 - Business Central specialist and advisor to partners across Western Europe. Ditte has worked with Dynamics CRM and NAV for 18+ years both on the customer side and at Microsoft.

Ian Marr Westh

Partner Technical Architect - Microsoft

Bio: Partner Technical Architect, Dynamics 365, Microsoft Western Europe Ian works as a Dynamics 365 Customer Engagement specialist and advisor to partners across Western Europe. Ian has worked within CRM and Customer Engagement for 20+ years on customer side and with various CRM vendors before joining Microsoft.